{"id":5166,"date":"2022-05-18T08:23:34","date_gmt":"2022-05-18T06:23:34","guid":{"rendered":"https:\/\/allcore.be\/news\/gigabyte-acknowledges-flaw-in-z690i-aorus-ultra-motherboards-and-launches-recall\/"},"modified":"2023-06-21T11:58:40","modified_gmt":"2023-06-21T09:58:40","slug":"gigabyte-acknowledges-flaw-in-z690i-aorus-ultra-motherboards-and-launches-recall","status":"publish","type":"post","link":"https:\/\/allcore.be\/en\/news\/gigabyte-acknowledges-flaw-in-z690i-aorus-ultra-motherboards-and-launches-recall\/","title":{"rendered":"Gigabyte acknowledges flaw in Z690I Aorus Ultra motherboards and launches recall"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Gigabyte has launched a recall for customers with a Z690I Aorus Ultra motherboard. This decision was made based on complaints with pcie 4.0, which apparently cannot be fixed with a bios update. Affected users can request a refund or another copy.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">The manufacturer has found that some boards with certain pcie 4.0 video cards behave unstably and exhibit WHEA pcie error messages. While lowering the pcie speed to Gen 3 would fix the problem, Gigabyte has chosen to replace these models.<\/p>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/member.aorus.com\/nl\/z690i-aorus-ultra-exchange-refund\" target=\"_blank\" rel=\"noreferrer noopener\">Through the website (link),<\/a> customers can submit a claim until November 30, 2022. Users should provide their general information, serial number and proof of purchase of the motherboard. Next, one will be able to choose a replacement model, such as the Z690I Aorus Ultra Plus, or a refund. Both the ddr5 and ddr4 versions are eligible, including those who have just started or already completed a return process. <\/p>\n\n<p class=\"wp-block-paragraph\">source: <a href=\"https:\/\/nl.hardware.info\/nieuws\/81550\/gigabyte-erkent-fout-in-z690i-aorus-ultra-moederborden-en-start-recall\" target=\"_blank\" rel=\"noreferrer noopener\">Hardware.info<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gigabyte has launched a recall for customers with a Z690I Aorus Ultra motherboard. This decision was made based on complaints with pcie 4.0, which apparently cannot be fixed with a bios update. Affected users can request a refund or another copy. The manufacturer has found that some boards with certain pcie 4.0 video cards behave [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":5001,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5166","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/posts\/5166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/comments?post=5166"}],"version-history":[{"count":1,"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/posts\/5166\/revisions"}],"predecessor-version":[{"id":5167,"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/posts\/5166\/revisions\/5167"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/media\/5001"}],"wp:attachment":[{"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/media?parent=5166"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/categories?post=5166"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/allcore.be\/en\/wp-json\/wp\/v2\/tags?post=5166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}